Scan the QR Code
Guests scan the code in their room or visit the link. No app to download.
Hospitality service, simplified
Replace the phone booth
with a QR code.
Guests request bell, room, or valet service in seconds. Staff get notified instantly and update status in real time — no app download, no IT setup, live in 10 minutes.
SERVE
How can we help?
Room 204 · The Grand
Scan to request service
Live requests
Tuesday, 10:42 AM
Room 204 · Bell servicePending
Room 118 · ValetOn the Way
Room 301 · Room serviceCompleted
Built for boutique and independent hotels.
How it works
Service, without the back-and-forth.
Pick a Service
Bell service, room service, or valet, with a note and optional scheduled time.
Watch It Happen Live
Staff update the status and guests track it in real time.
One platform, every role
Built for everyone in the building.
For Guests
No app download. Scan, request, and track — from the phone already in your hand.
For Staff
Real-time notifications the moment a request comes in. Update status with one tap.
For Managers
See every request across every department in one live dashboard, with a full paper trail.
Built by a Hospitality Operator, Run by Technology.
SERVE was built by someone with firsthand hotel operations experience, including Hilton Anatole and TownePark. It was created to solve the exact communication gaps experienced on the ground, bringing clarity and speed to every guest request.
Simple pricing
Start serving better.
Standard
For focused property teams
$199/mo
- Up to 50 rooms
- Guest QR requests and live chat
- Staff app for every department
- Analytics and CSV exports
Premium
For growing properties
$299/mo
- Up to 250 rooms
- Everything in Standard
- Scheduled requests and alerts
- Priority support
Supreme
For complete flexibility
$399/mo
- Unlimited rooms
- Unlimited users
- Multi-property owner portal
- Onboarding help for your team
14-day free trial on every plan · No setup fees · Month to month, cancel anytime
Questions, answered.
Do guests need to download an app?+
No — guests just scan a QR code in their room, no download required.
Does SERVE integrate with our PMS?+
Not required to get started — SERVE works standalone, with integrations on the roadmap.
How fast can we get set up?+
Most properties are live within 10 minutes — no IT department needed.
Is guest data secure?+
Yes — all data is encrypted and each property's data is fully isolated.
Can we customize the services guests can request?+
Yes — tailor the request list to whatever services your property offers.
Is there a long-term contract?+
No. Every plan starts with a 14-day free trial, then it's month to month. Cancel anytime from your Billing page.
How do we print the QR codes?+
SERVE builds a print-ready kit for your hotel: a lobby poster and a card for every room. Print it on any printer or send the PDF to a print shop.
Give guests a better way to ask.
See how SERVE can fit into your property in a 15-minute demo.